Terms of service

Terms of Service

Last Updated: 1May 2026
Welcome to Susha. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General
These Terms apply to all users of the website, including browsers, customers, and merchants. By using our site, you confirm that you are at least 18 years old or using the site under parental supervision.

2. Products & Services
All products listed on our website are subject to availability. We reserve the right to:
  • Modify or discontinue any product without prior notice
  • Limit quantities of any product
  • Update product descriptions, pricing, and images at any time
We strive to display product colors and details accurately, but slight variations may occur due to screen differences.

3. Pricing & Payments
  • All prices are listed in INR (₹) unless stated otherwise
  • We reserve the right to change prices without notice
  • Payments must be made through approved payment methods on the website
  • Orders will only be processed after successful payment confirmation

4. Orders & Cancellations
  • Once an order is placed, it cannot be modified
  • We reserve the right to cancel any order due to stock issues, pricing errors, or suspected fraudulent activity
  • In case of cancellation, a full refund will be issued

5. Shipping & Delivery
  • Delivery timelines are estimates and may vary due to external factors
  • Susha is not responsible for delays caused by courier partners or unforeseen circumstances
  • Customers must provide accurate shipping details; we are not liable for incorrect addresses

6. Returns & Exchanges
  • Returns/exchanges are accepted within [X] days of delivery
  • Products must be unused, unworn, and in original condition with tags
  • Certain items (e.g., sale items, custom orders) may not be eligible for return
  • Refunds will be processed after quality checks

7. Intellectual Property
All content on this website—including images, designs, logos, and text—is the property of Susha and may not be copied, reproduced, or used without permission.

8. User Conduct
You agree not to:
  • Use the website for unlawful purposes
  • Violate any laws or regulations
  • Attempt to hack, disrupt, or misuse the platform

9. Limitation of Liability
Susha shall not be liable for:
  • Any indirect or incidental damages
  • Losses arising from the use or inability to use the website
  • Delays or failures caused by events beyond our control

10. Privacy
Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information.

11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.

12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the jurisdiction of courts in [Your City, e.g., Gurgaon].

13. Contact Us
For any questions regarding these Terms, please contact us at:
Email: [your email]
Phone: [your number]