Shipping policy

Shipping Policy

At SUSHA, we aim to deliver your order safely and efficiently.
  1. Order Processing -
    All orders are processed within 1–3 business days. Orders are not processed on Sundays or public holidays. Once your order is shipped, you will receive a confirmation with tracking details.
  2.  Shipping Timelines -
    Domestic Shipping (India): Delivery typically takes 3–7 business days after dispatch. Delivery timelines may vary based on your location and courier partner.
  3. Shipping Charges - 
    Shipping charges (if any) will be calculated and displayed at checkout. We may offer free shipping on select orders or promotions.
  4.  Order Tracking -
    Once shipped, a tracking link will be shared via email/SMS. Please allow up to 24 hours for tracking updates to reflect.
  5. Incorrect Address / Failed Delivery -
    Please ensure all shipping details are accurate at checkout. We are not responsible for delays or failed deliveries due to incorrect information. Re-shipping charges may apply in such cases. For any questions regarding this shipping Policy, please contact us at:
  6. Delays -
    While we aim to deliver within the estimated timeline, delays may occur due to:
    • High order volumes 
    • Weather conditions or unforeseen circumstances
    • Courier service issues
We appreciate your patience in such situations.